MSoM #009 | Nobody cares about your framework

Jul 4, 2021

Listen on Apple, Spotify, Google and everywhere else.

Welcome to Making Sense of Martech, an irregular set of interviews with some of the most interesting people in marketing technology.

Making Sense of Martech is an extension of the TMW newsletter. Each week readers ask me to go deeper into the most popular topics of the newsletter. Making Sense of Martech helps to add additional context into what's featured every week by interviewing the people behind the research, ideas and important work.

Sign up to get The Martech Weekly newsletter. It's delivered every Sunday. You will also get updates on the latest Podcast episodes there too. Learn more here.


In this episode of Making Sense of Martech, I’m joined by Ben Mosior, who goes by the moniker of “hired thought." Ben is a writer, podcaster, and strategy consultant who is focused on the principles behind Wardley Mapping, a novel way to work out how to connect your strategies to your customers and their needs.

Ben has been featured numerous times in The Martech Weekly Newsletters, including Ben’s article - Nobody Cares About Your Precious Framework. We talk about the dysfunctions of product and digital teams in enterprise organizations, how Wardley Mapping works, and creating situational awareness to help teams understand their customers and the competitive landscape better. We also talk about the complex nature of language in emerging industries such as technology, the various stages of company evolution within commercial systems, and connecting purpose to work across organizational structures.

Listen on Apple, Spotify, Google and everywhere else.


📚 Resources

Nobody Cares About Your Precious Framework

Learn Wardley Mapping

The Consultant Out of Time

DevOps Progressions: Teaching Old DevOps New Tricks - Andrew Shafer, Pivotal

A Wardley Mapping Exercise: Mapping St. Patrick's Day - A Thread

An Introduction to the Jevons Paradox

Good Strategy Bad Strategy: The Difference and Why It Matters


You can find Ben on Linkedin and Twitter  

Juan Mendoza

Juan Mendoza is an expert in researching global media, marketing, data, and technology trends. He is the CEO of The Martech Weekly, a media and research brand with subscribers in over 65 countries.

Great! You've successfully subscribed.
Great! Next, complete checkout for full access.
Welcome back! You've successfully signed in.
Success! Your account is fully activated, you now have access to all content.